![]() Our hours are Monday to Saturday 8.00am – 5.00pm and Sundays 10.00am-4.00pm. If you would prefer to return you goods in person, Hair and beauty kingdom is located at unit 5/165 Rookwood Rd Yagoona NSW 2199. Change of mind orders will also incur a 20% restocking fee. ![]() Please advise us by phone or email within 7 days of receiving goods.Īll returns should be sent to unit 5/165 Rookwood Rd Yagoona NSW 2199.Īll items must be packed properly to avoid damage and include a copy of your purchase invoice.įor change of mind returns, the customer is responsible for freight charges to Hair and Beauty Kingdom Pty Ltd. For faulty goods, please contact us first by phone or email. Return shipping costs are the customer's responsibility for change of mind returns. Change of mind returns will incur a 20% restocking fee. This excludes hair extensions due to hygiene purposes. Please ensure that a reason is given even if you have discussed this with us by phone.All change of mind returns can be returned if in resaleable condition (unopened and unused). Please ensure that all returns provide your contact details and a short note explaining the reason. This does not affect your statutory rights as a consumer. Please note that this will incur a return delivery charge. If you have ordered the incorrect goods in error, we will replace them providing they are returned unopened/unused to us within 14 days of receipt. Return postage/shipping for cancelled orders will be at your expense. ![]() If you do decide to cancel you order, we will refund the full purchase price including postage providing the goods are returned unopened/unused within 14 days of receipt. You have the right to cancel within your order within seven days of of ordering, or seven days of receipt of the goods (whichever is the longer). In the unlikely event that there is a shortfall or error with your order, please call us as soon as possible and within 48 hours of receiving the goods. In all cases we must be informed of loss/damage within 48 hours of receipt or order date, otherwise no claim can be made or replacement sent. Occasionally goods may be lost/damaged in transit and we will send a replacement order if this occurs. Returns, Damages, Shortfalls and ReplacementsĪll goods must be inspected on delivery. Note: Orders sent Recorded Delivery or via courier will require a signature on delivery. The delivery method will be dependent on order size/weight and will be by Royal Mail, or Courier. We aim to dispatch your order the same or following working day. This spray is a coolant, disinfectant, lubricant, cleaner and rust. We are happy to accept orders for collection by your own courier service. deodorize, lubricate, and cool down your hair cutting clippers. ![]() Please contact us for further information. Level 3 present The 5-in-1 Level 3 Clipper Spray is the easiest and more convenient way to. VAT is not generally charged for orders being delivered outwith the UK, however, please be aware that import duties and relevant taxes may need to be paid when this arrives in the destination country. Where possible shipping costs will be quoted online, as shipping rates can fluctuate we may on occasion contact you to amend shipping charges before dispatch.
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